1. How many people stay in one yurt? Depending on camp occupancy, 1–5 people share a yurt. Accommodation is shared.
2. Are sleeping bags and mattresses provided, or should I bring my own? Sleeping bags and mattresses are provided. Clean sheets are available upon request.
3. Are towels provided? No, please bring your own towels and personal hygiene items.
4. Can I charge my phone or other devices? Yes, charging is possible, but electricity may be limited and queues may form. We recommend bringing a power bank.
5. Is there heating in the yurts? Yurts are insulated, but there are no stoves inside.
6. Is bed linen provided? Yes, you can rent bed linen at our office in Karakol (deposit required).
7. Is there a shower and hot water? Hot showers are available only at the Altyn-Arashan camp.
8. Where are toilets and washbasins located? They are within walking distance of the yurts at the camps.
9. Are there shops nearby? Yes, most camps have small shops for basic necessities.
10. Is Wi-Fi or mobile coverage available? Starlink Wi-Fi is available. Guests with a tour package have automatic access. Others can purchase access at our office in Karakol.
11. Is it safe to leave personal belongings in the yurt? We recommend keeping valuables with you. The camp administration is not responsible for personal belongings.
12. Are there separate yurts for men and women? Yes, standard accommodation is separate. For families or groups traveling together, mixed accommodation is possible on request

To determine if you’re fit enough for the Lake Ala-Kol trek, consider the following: 1.Physical Fitness: The trek involves moderate to challenging terrain with steep ascents and descents. A good level of cardiovascular fitness is important. If you regularly engage in activities like hiking, running, or cycling, you should be well-prepared. 2.Duration of Trekking: You will be trekking for several hours each day (5-6 hours on average), so it’s helpful to have endurance for sustained activity. 3.Altitude: The trek reaches elevations up to 3,650 meters (11,975 feet). If you have not hiked at high altitudes before, it may take some acclimatization, and you should be aware of altitude sickness symptoms. 4.Preparation: Prior training can help. Incorporate hikes with elevation gain into your routine, and practice carrying a daypack. 5.Consult a Professional: If you have any health concerns or pre-existing conditions, consider consulting a healthcare provider before undertaking the trek. If you regularly engage in physical activity and are comfortable with longer hikes, you should be fit enough for this adventure! Are meals included in the trekking package?

Hot showers are available only at the Altyn-Arashan camp. Hot drinking water is available at all camps for tea, coffee, and refilling thermoses.

 

1. Where can I leave my things during the trek? At our office in Karakol.
2. Where can I park my car during the hike? Please consult the manager for parking arrangements.

Yes, charging is possible; however, electricity may be limited and queues can form. We strongly recommend bringing a power bank.

Where can I find the list of necessary equipment? See the folder "List of Required Equipment."

Starlink Wi-Fi is available at the camps. Guests who book a tour package receive automatic access. Other visitors may purchase access at our office in Karakol.

Can I rent horses to carry luggage? How much can one horse carry? Yes, horses can carry 50–100 kg depending on the route and conditions.

1. Are trails marked? Yes, main routes are marked for easy navigation.
2. Where can I get GPS coordinates of camps and key route points? In the "Navigation and GPS" folder, there is a QR code linking to a map with all camps and main route points.
3. Which apps or maps are recommended for navigation? Any navigation app can be used. We recommend Maps.me, as it works offline and is well-suited for mountain trails.
4. Are there dangerous sections on the routes? Routes are generally safe if safety rules are followed. Natural obstacles such as rocky areas or small river crossings may occur. Please proceed with caution and choose routes appropriate to your fitness level.
5. How to navigate in bad weather or low visibility? Check the weather forecast and plan your route accordingly. In fog, rain, or snow, it is better to postpone the hike or wait for improved conditions.

What level of fitness is required for the hike?

• 3–4 day tours: moderate difficulty
• Longer or high-altitude routes: higher fitness level required

 

1. What is included in the accommodation cost?

• Place in shared yurt
• Sleeping bag
• Mattress

1. Does price depend on the season? No, the price is fixed year-round.
2. Are there discounts for students or groups? Information available on request via email.
3. Can I pay only for accommodation without additional services? Yes, you can select and pay only for the services you need.
4. How is payment made? Booking requires a 10% deposit or 100 USD (depending on total tour cost). The balance is paid on arrival at the office.
5. What currencies are accepted?

• Kyrgyz som (KGS)
• USD
• EUR Damaged, old, or very small denomination banknotes are not accepted.

1. Payment methods:

• Cash
• Card (3% bank fee applies)

1. Are there additional fees? Yes, 3% bank commission for card payments.

 

1. When do the yurt camps operate? From June 1 to September 20.
2. Which tours are available off-season? Spring, autumn, and winter tours. See "Seasonal Tours" folder.

Yes, towels and personal hygiene items are not provided, so please bring your own.

 

1. What types of guides are available?

• Expert guide: highly experienced, fluent in English, knowledgeable about routes, local culture, and nature.
• Intermediate guide: 1–2 years experience, good English, reliable accompaniment.
• Leader/assistant: knows the route, basic English, responsible mainly for showing the trail.

1. What is the maximum weight a porter can carry? Up to 15 kg of personal belongings per tourist.

  Where can I get information about transfers? See the "Transfer" folder for options, schedules, and prices.

 

1. Is clean drinking water available in the camps? Yes, you can refill your bottles at all camps.
2. Can I drink water from rivers, lakes, or other natural sources? Not recommended without purification. Use a water filter or purification tablets.
3. Can bottled water be purchased in camps? Yes, most camps have small shops where bottled water is sold.
4. Are there restrictions on water use in camps? In some camps, restrictions may apply, especially in remote areas. Please follow the staff’s instructions.

1. Can I check the weather forecast for a specific camp? Yes, check online by the camp’s name.
2. How quickly does the weather change in this area? Mountain weather is very variable. Rain, fog, or sunshine may appear and disappear quickly.
3. Typical temperatures during the day and night:

• Day: +15…+25 °C (summer, depending on altitude and sun)
• Night: +5…+10 °C, colder at higher elevations Bring warm clothing and a raincoat.

1. With a full meal package, the following are included:

• Breakfast
• Lunch box for the trail
• Upon arrival: soup or salad
• Dinner (starter and main course)

You can also choose individual meals — breakfast, lunch, or dinner only.

1. Are vegetarian, vegan, gluten-free, or allergen-free meals available? Yes, alternative meal options are provided. Please inform us in advance about any dietary restrictions or preferences.
2. Is drinking water, tea, or coffee available in the camps? Yes, clean drinking water is available at all camps for refilling bottles, and tea and coffee are provided throughout the day.
3. What are the meal times?

• Breakfast: 07:00–09:00
• Lunch: lunch box issued before departure
• Dinner: 19:00–21:00

1. Is halal or kosher meat served? Yes, all meat served in the camps is halal.
2. Can I bring my own food or supplements? Yes, you may bring additional food or supplements if needed.
3. What type of cuisine is usually offered? The menu is diverse, including both local and international dishes. Traditional dishes (kurdak, plov, manti, various soups) are served alongside European and Asian cuisine. All meals are prepared by experienced chefs with attention to quality and taste.